Padel SocietyOpening late September 2026
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Refund policy

Padel Club Holdings Inc., trading as Padel Society · Last updated 29 July 2026

You are paying before the club exists, so you should know exactly how to get your money back. There are 3 ways, and none of them need a reason.

How to ask. Email evan@padelsociety.ai from the address you used at checkout and say you want a refund. You do not need to give a reason. We reply within 2 business days and the money goes back to the card you paid with, normally within 5 to 10 business days after that.

1. Within 7 days of buying

Your founding kit, $149 solo or $298 for a couple, is fully refundable for 7 days from the date of purchase. No reason needed and no questions asked. Sales tax is refunded with it.

2. After 7 days, before we open

After the 7 days, the founding kit is not automatically refundable, because we order your Adidas gear and produce your founders-wall placard. You can instead transfer your founding membership, including your founding rate, to another player. Email us with their name and email and we will move it across at no charge.

If your circumstances have changed and a transfer does not work for you, write to us anyway. We would rather sort it out than keep money from somebody who cannot use the club.

3. If we have not opened by 31 January 2027

We expect to open in late September 2026. If the doors are not open by 31 January 2027, email us and we will refund your founding kit in full on request, even though the 7 days will have passed. If you would rather wait, your founding rate stays reserved and you keep your place.

Separately, and whatever the date, you are never charged a monthly membership fee for a month in which the club was not open.

4. Monthly membership

Once the club is open, monthly membership runs month to month and is cancelled with 30 days' notice rather than refunded. See the membership terms. Black has a 4-month minimum.

Club credit has no cash value and is not refundable. It does not roll over month to month.

5. If we get something wrong

If you were charged twice, charged the wrong amount, or charged for a tier you did not pick, tell us and we will correct it in full straight away. That is our error, not a refund request, and no time limit applies.